Philadelphia PA Night Nanny
Meet Cheryl Abrams Newborn Specialist (AKA) Night Nanny (CNS) (PCD)
Creating Solutions To Your Newborn & Postpartum Needs
Professional* Caring* Supportive* Sincere* Helpful
Hi I am Cheryl Byrd Abrams. I am originally from West Philadelphia PA, I call Texas my home now so Philly peeps don’t get mad at me, get mad at my husband. I am still a tried and true Eagles Fan.
I travel from Dallas to Philadelphia to work and own a home there.
You probably want to get to know me if you are thinking about or just had a baby.
I effectively help families navigate the day to day challenges of taking care of their newborns. My service may not be for everyone but I am never too tired to help even if they don’t hire me. Making sure your family gets the support they need and can afford is important to me.
I started Babymoon Concierge to provide a unique personalized care for newborns, mothers and families. With me and my supportive team of newborn care specialists and postpartum doulas, we navigate families from feeding to sleep training and are there for you every step of the way. Plus, we offer a wide range of services to fit your needs, including virtual consultations, daytime and overnight support.
I go Beyond The Call Of Duty(because I am an Army Veteran.) to recognize every family thrives within their own rhythm and offers to custom design a custom package just for you. If you are a client with specific cultural needs and expectations, I try to work hard creating harmonious confidence in a unique way and if you are an international client I research various countries postpartum care and will help finding specific newborn care solutions and expectations. This includes any parents who are welcoming multiple babies too.
Trust me, “Babymoon Concierge is a lifesaver” because we hear that statement form satisfied clients all the time. Click below to learn more and schedule your appointment today for your baby and your sanity.
Cheryl Abrams has been working as a Postpartum doula and Newborn Care Specialist in the Dallas Metroplex Philadelphia PA since 2009. She has worked for MotherMe Doulas, Gibson Newborn Care, Hush Little Babies and Harmony Baby Concierge. She is a Certified Newborn Specialist through The Newborn Care Specialist Training Academy and upgrading her Postpartum Certification with Austin Baby Guru. She is also a member of the Newborn Care Specialists Association.
Essential Questions to Ask Before Hiring a Postpartum Doula or Newborn Care Specialist
Bringing a newborn home is one of life's most rewarding experiences, but it can also be overwhelming. Hiring a qualified postpartum doula or newborn care specialist can provide invaluable support, education, and peace of mind during the transition into parenthood.
Not all postpartum professionals have the same training, experience, or philosophy of care. Before hiring someone to care for your family and newborn, it's important to ask thoughtful questions to ensure they are the right fit for your needs.
1. What training and certifications have you completed?
Ask about their formal education, certifications, and continuing education. A qualified professional should be able to clearly explain their training and provide documentation if requested.
Questions to consider:
What postpartum doula or newborn care specialist training have you completed?
Which organization certified you?
Do you participate in continuing education?
May I verify your certification?
Tip: Unfortunately, not all certifications are legitimate. If you have concerns, contact the certifying organization directly to verify credentials.
2. Have you passed a criminal background check?
Anyone caring for your newborn should be able to provide proof of a recent criminal background check.
Ask:
Have you completed a criminal background screening?
When was your most recent background check performed?
Are you willing to provide documentation?
3. Are you currently certified in Infant and Adult CPR?
Emergencies are rare, but preparation matters.
Ask:
Do you maintain current Infant CPR certification?
Are you certified in First Aid?
When was your certification last renewed?
4. Tell me about your experience.
Experience often matters just as much as training.
Questions to ask:
How many years have you worked with newborns and postpartum families?
Approximately how many families have you supported?
Do you have experience with twins, triplets, premature infants, reflux, breastfeeding challenges, or special circumstances?
Can you provide references from recent clients?
5. What is your philosophy regarding parenting and postpartum support?
Every caregiver approaches families differently.
Ask:
How do you support new parents?
What is your approach to infant sleep?
How do you encourage parental confidence?
How do you handle differing parenting styles?
You want someone who respects your family's values while providing evidence-based guidance and education.
6. Can we schedule a consultation before hiring you?
A consultation allows both parties to determine whether the relationship is a good fit.
During the consultation discuss:
Your family's goals and concerns
Your baby's anticipated needs
Expectations for communication
Household routines
Services requested
Trust and compatibility are essential when inviting someone into your home.
7. What services do you provide?
Not all postpartum professionals offer the same services.
Possible services include:
Newborn care and education
Overnight care
Breastfeeding support
Bottle preparation and feeding guidance
Sleep shaping and healthy sleep habits
Infant soothing techniques
Multiples support
Postpartum recovery support
Meal preparation
Laundry and baby-related household tasks
Parent education and coaching
Sibling adjustment support
Ask for a detailed description of what is included and excluded from their services.
8. May I contact you before the birth with questions?
Many families appreciate support before the baby arrives.
Ask:
Are prenatal consultations included?
Can I contact you with questions before delivery?
How are questions handled—phone, text, or email?
Are there limits to prenatal support?
9. When do services begin after birth?
Some professionals begin support immediately after delivery, while others start once the family returns home.
Questions to ask:
How soon after birth can services begin?
Do you provide hospital support?
Are you available for daytime, overnight, or 24-hour care?
10. What experience do you have supporting breastfeeding families?
Even if you plan to formula feed, understanding infant feeding is critical.
Ask:
What breastfeeding education have you received?
How do you support breastfeeding mothers?
Do you work alongside lactation consultants?
Can you help with pumping, bottle feeding, and paced feeding techniques?
11. Do you have a backup plan if you are unavailable?
Illnesses and emergencies happen.
Ask:
Do you work with backup doulas or newborn care specialists?
How are backup caregivers selected?
May I meet the backup before services begin?
Will the backup have access to my family's care plan?
A professional should always have a contingency plan.
12. What are your fees, payment terms, and refund policies?
Before signing a contract, make sure you fully understand the financial commitment.
Questions to ask:
What are your rates?
Is a retainer required?
What payment methods do you accept?
Are payment plans available?
What is your cancellation policy?
Under what circumstances are refunds offered?
Request all policies in writing before moving forward.
Final Thoughts
The postpartum period is a time of tremendous physical, emotional, and family adjustment. Hiring a knowledgeable postpartum doula or newborn care specialist can help you navigate this transition with confidence and support.
The right professional will not only care for your newborn but will also empower you with education, reassurance, and practical guidance so you can thrive in your new role as a parent.
Never hesitate to ask questions. A qualified postpartum professional will welcome the opportunity to discuss their training, experience, philosophy, and services so you can make an informed decision for your family.